Privacy Policy

Privacy Policy for the Methane Reduction Deployment Program Application Portal

Last Revised: November 12, 2025

This Privacy Policy governs how the Methane Reduction Deployment Program Application Portal (“Portal”) collects, uses, maintains, and discloses information collected from users participating in the program. This privacy policy applies to the Portal and all services related to program administration.

1. Our Commitment

The Portal is committed to maintaining the accuracy, security, and privacy of your Personal Information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Your Consent

BY USING THIS PORTAL AND PARTICIPATING IN THE METHANE REDUCTION DEPLOYMENT PROGRAM, YOU CONSENT TO THIS PRIVACY POLICY. IF THIS PRIVACY POLICY IS NOT ACCEPTABLE TO YOU, PLEASE DO NOT SUBMIT ANY PERSONAL INFORMATION OR APPLICATIONS TO THE PORTAL.

Your consent to collect, use, and disclose your Personal Information is obtained when you register for the Portal and submit applications to the Methane Reduction Deployment Program.

3. What Personal Information Do We Collect?

“Personal Information” means information about an identifiable individual, but does not include business contact information such as your business title, business address, or business telephone number.

We collect Personal Information necessary to administer the Methane Reduction Deployment Program, including:

User Account Information

Name, email address, telephone number, and professional title
Login credentials and authentication information

Program Application Information

Project applications and supporting documentation
Technical specifications and project details
Financial information related to funding applications
Project documents and status updates

Portal Usage Information

Login activity and session information
Pages accessed and features used
IP addresses and browser information

4. How Do We Use Your Personal Information?

We collect and use your Personal Information solely for the following purposes related to program administration:

Program Administration: To process and evaluate your applications for the Methane Reduction Deployment Program
Communication: To contact you regarding your applications, project status, and program requirements.
Access Control: To manage user accounts and control access to company and project information
Compliance: To meet audit, reporting, and legal compliance requirements
Portal Operations: To maintain and improve the Portal’s functionality and user experience
Support: To provide technical support and respond to inquiries

We do not use your Personal Information for marketing purposes.

5. Who Has Access to Your Personal Information?

Your Personal Information is shared only with authorized parties who require it to administer the Methane Reduction Deployment Program:

Emissions Reduction Alberta (ERA): Program staff who review and administer applications
Modern West Advisory: Portal provider responsible for technical operations, support, and data hosting
Authorized Company Users: Other users within your company who have been granted access by your company administrator
Other Portal Users: Your company, user name, or other submitted information, may appear on lists viewable by other users as part of the function of the portal
Legal Requirements: Government agencies or authorities where required or permitted by law

We will not sell, trade, or otherwise transfer your Personal Information to outside parties except as specified above.

6. How Do We Store and Protect Your Personal Information?

Your Personal Information is stored on secure servers in Canada operated by Modern West Advisory. We retain your Personal Information for the duration of the program and for a reasonable time thereafter as required for audit, regulatory, and compliance purposes.

To protect the confidentiality and integrity of your Personal Information, we employ security measures including:

Industry-standard encryption for data transmission (HTTPS/TLS)
Secure authentication with mandatory multi-factor authentication (MFA)
Access controls limiting data access to authorized personnel only
Firewall and intrusion detection systems

7. Cookies and Portal Usage Tracking

The Portal uses essential cookies to maintain your login session and enable core functionality. We also collect Portal usage information including IP addresses, page requests, browser type, and session activity. This information is used to:

Maintain your authenticated session
Monitor Portal performance and security
Improve Portal functionality and user experience

You may configure your browser to reject cookies, but this will prevent you from accessing the Portal as cookies are required for authentication.

8. Email Communications

We will send you email communications related to your program participation, including:

Application status updates and notifications
Project milestone reminders
Account security notifications
Program announcements and requirements

You cannot opt out of essential program communications, as they are necessary to administer your participation in the Methane Reduction Deployment Program.

9. Links to External Websites

The Portal may contain links to external websites, including the ERA website (www.eralberta.ca) and other program resources. These external sites have their own privacy policies. The Portal is not responsible for the privacy practices of external websites.

10. Security of Internet Communications

While we implement industry-standard security measures, no internet transmission is completely secure. By using this Portal, you acknowledge that you transmit Personal Information at your own risk. We strongly recommend:

Using a secure, private internet connection when accessing the Portal
Not accessing the Portal on public or shared computers
Logging out after each session
Keeping your password confidential

11. Accessing and Correcting Your Personal Information

You have the right to access and correct your Personal Information held in the Portal. You can view and update your user profile and other data directly in the Portal at any time.

If you need assistance accessing or correcting your information, please contact support@mrp-deployment.ca.

12. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or program administration. The “Last Revised” date at the top of this page indicates when the policy was last updated. We encourage you to review this Privacy Policy periodically. Continued use of the Portal after changes constitutes acceptance of the updated policy.

13. Questions or Concerns

If you have questions about this Privacy Policy or concerns about how your Personal Information is handled, please visit our Contact Us page or email support@mrp-deployment.ca.